Security

Security and Reliability Safeguards

At Optimo Sport we know that our customers rely on us as an important part of their training processes and record keeping. We take our responsibilities to our customers seriously, and the security and reliability of the software, systems and data that make up the Optimo Sport application are our top priority.

SSL

All information travelling between your browser and Optimo Sport is protected from eavesdroppers with 256-bit SSL encryption. The lock icon in your browser lets you verify that you aren't talking to a phishing site impersonating Optimo Sport and that your data is secure in transit.

Maximum Daily Security Scans

Daily website scanning to maximize your security with a 43,000 PCI compliant point scan with 365 scans per year.

Firewalls

The Optimo Sport application - including your data - rests securely behind Cisco-powered firewalls.

Physical security

The Optimo Sport servers are located in The Planet's state-of-the-art datacentres, which provide biometric access controls, constant surveillance, redundant power feeds and generators, robust fire suppression, and carefully monitored climate control to protect the servers that store your data and manage your training.

Reliability

Redundant servers and datacentres

The Optimo Sport infrastructure uses redundant storage and servers to keep the application and your data available in the case of hardware failure - and another set of servers and storage in a geographically separate datacentre in case our primary datacentre is made unavailable by a disaster or other disruption.

Managed hosting

Optimo Sport has chosen The Planet for our hosting needs. With clients like General Electric, Hershey, Cisco, Pfizer, EMI Music, Scott's, Hilton, Sony Music, Columbia House and the US Marines, we know The Planet provides the hardware, service and expertise you expect.

Backups

The data in your Optimo Sport account is replicated across multiple database servers in two geographic locations to prevent a single failure from causing data loss. Additionally, that data is backed up nightly to tape and stored in a secure offsite location to ensure that, even in the event of a catastrophe like a tornado or flood, your information will be safe and your records can be quickly restored.

If you have any security concerns or questions feel free to contact us.

Optimo Sport